Staff Training
Every front-desk and maintenance team member trained on your system — how to encode keys, program locks, replace locks, perform lock interrogations. Anything you need to operate your hotel efficiently.
When was your access control system last looked at?
Hotel locks get used thousands of times a month — and most only get attention when one fails. Staff turnover in hospitality is extremely high, yet new staff are rarely re-trained by professionals. All of it adds up to lost revenue from a neglected access control system. That's what a Hotel Refresh is meant to correct: fix your current issues, and prevent future ones from arising.
Lock Failures
A guest locked out at midnight. A lock that dies on a sold-out weekend. Neglected wear becomes lost revenue.
Untrained staff
A front desk agent making incorrect keys will negatively impact the guest experience. Maintenance staff not equipped to replace locks will lead to down rooms and lost revenue.
No peace of mind
Having no plan for your access control system means you're reactive, not proactive. Get a plan, and give yourself peace of mind.
A full-system tune-up for your hotel's access control
The Hotel Refresh is a one-day, on-site service visit from the same certified technicians hotels and manufacturers across the country trust for installations. Three things happen:
Clean & Inspect Every Lock
Each lock on the property cleaned, tested, and inspected — we find any potential issues and improve the general appearance of all your locks.
Complete Status Report
A written report on the health of your entire access control system — what's working, what's not, and what needs attention. Your baseline for the year, updated annually on our site visits.
What happens on Refresh Day
- Morning
Walkthrough & staff training
We meet your team, review expectations, and answer any questions. We then train your staff on the key software system (Ambiance · System 6000 · FDU - Space - KS), followed by hardware training with your maintenance team.
- Midday
Lock-by-lock service
Room by room, we clean, test, and inspect every lock and reader on the property. Minimal disruption — we work around housekeeping and occupancy.
- End of day
Report & recommendations
We walk your GM through the full status report — immediate fixes, what we can fix today, watch-list items, and a plan to keep everything running. You keep the documentation.
The hotel access control team the big brands already trust
York Access Control installs and services access control for hotels and resorts nationwide — including Hilton Bayfront San Diego, Great Wolf Lodge, The Woodlands Resort, and La Pavillion New Orleans. Now we're bringing that same standard of care to Corpus Christi hotels as a yearly service.
Hilton Bayfront San Diego
Great Wolf Lodge
The Woodlands Resort
La Pavillion New OrleansSimple, flat pricing
Hotel Refresh
$1,000
One full service day, including:
- Staff training (front desk + maintenance)
- Cleaning & inspection of every lock on property
- Complete access control status report
- GM walkthrough & recommendations
Add-Ons
Additional Site Visit
$750
Twice-a-year service instead of yearly. Keeps training and inspections current through high-turnover seasons.
Full Battery Replacement
$500 + materials
No need to wonder which locks may be running low. Have us replace every lock battery on the property in one visit.
One visit is a fix. Every year is a system.
Locks wear on a schedule, staff come and go, and last year's report is only useful if there's a new one behind it. An annual Refresh keeps your training current, catches wear before failure, and builds a year-over-year maintenance record your ownership group and insurer will actually want to see.
Most hotels book their next Refresh before we leave the property.
Lock In Your Annual Refresh »
Choose the annual option when you book and we'll hold your date every year.
Questions hotel operators ask
How long does a Refresh take?
One full day for most properties. Very large properties may need a second day — we'll confirm when you book.
Will it disrupt our guests?
No — we need under 1 minute in each room and can work around vacancy reports to avoid disruptions.
What systems do you work on?
Currently we only offer this service for Dormakaba and Salto products.
What's in the report?
A full list of every access point on your property. Is it working, does it have low battery, is it missing hardware, is it damaged? We compile all pertinent information in one easy spot.
Do you only serve Corpus Christi?
The Hotel Refresh is currently offered in the Corpus Christi area. Outside Corpus? Contact us — we take on projects nationwide!
What if you find something broken?
The report documents it with a recommended fix. Repairs are quoted separately — you're never obligated.
Book your Hotel Refresh
Pick a date, tell us about your property, and we'll confirm within one business day. A $250 deposit reserves your date and is applied to your service fee.
What happens after you book
- We confirm your date
- We coordinate with your front desk
- Refresh Day
Prefer to talk first?
Call 1-855-733-9675
Your locks work hard. Give them a day.
One day on-site. Every lock serviced. Your whole team trained. A report you can hand to anyone who asks.
Book Your Refresh »or call 1-855-733-9675